Technology: WhatsApp Launches New Features for Businesses in India, Including Flows, Payments, and Meta Verified

WhatsApp Launches New Features for Businesses in India, Including Flows, Payments, and Meta Verified

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WhatsApp has launched several new features for businesses in India, including Flows, Payments, and Meta Verified. 

These features are designed to help businesses connect with customers more easily and efficiently.

  1. Flows: Flows is a new feature that allows businesses to create customized chat experiences for customers. For example, a business could create a Flow that allows customers to book an appointment, place an order, or get support.
  2. Payments: Payments is a new feature that allows customers to pay businesses directly within WhatsApp. This makes it easier for customers to purchase goods and services without having to leave the app.
  3. Meta Verified: Meta Verified is a new feature that allows businesses to receive a verified badge from Meta. This helps customers to know that they are chatting with the right business.

These new features are available to businesses of all sizes in India. To get started, businesses need to create a WhatsApp Business Account. Once they have created an account, they can start using the new features to connect with customers and grow their business.

Additional Information:

The launch of these new features is a sign of WhatsApp's commitment to the Indian market. WhatsApp is already the most popular messaging app in India, with over 400 million users. By launching these new features, WhatsApp is making it easier for businesses to reach their customers and grow their business on the platform.

The new features are also likely to be beneficial for Indian consumers. Flows will make it easier for customers to interact with businesses and get the information and assistance they need. Payments will make it easier for customers to purchase goods and services without having to leave the app. And Meta Verified will help customers to know that they are chatting with the right business.

Overall, the launch of these new features is a positive development for businesses and consumers in India. It is likely to make WhatsApp an even more popular and useful platform for both groups.

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